BAD *********** SERVICE FROM SO-CALLED MANAGER[DIKELEDI MASIKELA]

<p>ON SATURDAY AT 16H00 I WENT TO ALBERTON VODACOM SHOP THE ONE ON TOP. I WANTED TO SELL MY PHONE[SAMSUNG J3/2016] AS THEY ADVERTISE THEY BUY USED PHONES WHERE I WAS ASSISTED BY THE CONSULTANT WHO TOLD ME TO GO TO THE DOWNSTAIRS VODASHOP TO HAVE MY PHONE EVALUATED. I WENT TO CHECK IT AND WAS TESTED OK WITH A PRICE CONFIRMATION OF R1500 FROM THEIR TECHNICIAN BUT COULDNT SELL THE PHONE BECAUSE THE LADY TOLD ME ALL MANAGERS KNOCK-OFF AT 14H00 THAT WAS BAD BECAUSE I NEEDED THE MONEY THEN I WAS TOLD TO COME ON MONDAY WHEN BOSS DIKELEDI IS PRESENT.</p> <p>I WENT TODAY AS I WAS TOLD,BUT DIKELEDI SAID SHE WILL ONLY PAY R900 BECAUSE ITS HER CALL SINCE SHE IS BOSS OR ELSE GO BACK TO TECHNICIAN, I WENT BACK TO TECHNICIAN AGAIN HE STAMPED A SECOND INVOICE DETAILING I SHOULD ATLEAST GET R1300 AFTER HE CALLED DIKELEDI AND TOLD HER BUT SHE STILL SAID TECHNICIAN IS WRONG SHE WILL PAY ME WHAT SHE WANTS. I AM SUPRISED THAT VODACOM TREATS CUSTOMERS LIKE THIS AS IT WAS MY FIRST EXPERIENCE WITH THEM IF SO THEN I WILL NEVER STEP INTO VODACOM AND ALSO INFORM PEOPLE ABOUT MY BAD EXPERIENCE WITH THEM. THE SECOND ENQUIRY I WILL PASS TO HEAD OFFICE TO HEAR IF THATS HOW THEY TRAIN THEIR "BOSSES" NOT MANAGERS.</p>