Bad in Communication

<p>Today I receive a call from Vodacom due to my account in errors but on the 31.08.2016 Vodacom informed me that they will get a consultant to phone me to assist me with my query. According to the lady that phone me my account are still not sorted and needs to pay more than R 6000. I was informed the amount for the 060 number are August / R438 and September / R380 I fail to understand the amount because I upgrade for the Huawei P9 Lite for R249pm I don’t have any extras plus I cannot use the number to call out or receive my airtime due to the 082 cancelled. </p> <p> </p> <p>It would be highly appreciated if we can sort out my account that I can make payment as per agreement, 082 / R199 & R 8.33 (Flex200) Chatz Store Special (Eastgate) + 060 / R 249 & R8.33 (Flex110) on line (Call In) = R464.66 pm x 24 months.</p> <p> </p> <p>I need a way forward – If it means I need to get a new card / number to replace the 082 let me know where to go and I shall go and do what needs to be done for the error to be rectified.</p>