Bad horrible tasteless sevice-

It is with such annoyance and disappointment that I type this .<br> I have been a loyal ,good paying client with Vodacom for years now and the treatment <br> I have received over the years has been non satisfactory . However this time around has to be the<br> Worst ever . I am beyond angry ,cannot describe what I am feeling .<br> I upgraded my phone not long and from the word go it had issues .I wrote on to Vodacom to advise on this and simply got no joy from that .Now said phone went from bad to worse .first the sound was not good,had to out the phone on speaker all the time, would freeze and I wud have 2 reboot.***.Then 1 day the screen just went completely crazy , I go into the Vodashop immediately and as I am explaining to one sales guy ,one lady walks up sees the screen and says \the phone has fell .I was livid !when? where? I came in with a witness who had been with me when this thing happened .check for scratches -none . so how dare one come up with that! Then she says usually that's the case