Bad Helpdesk Support

Item: Vodacom
Rating: 1
Author: Andries M

<p>I have now called three times, been transferred six times, having to tel me story every single time just to be transferred to survey and never assisted, all I need done is call to be logged for degradation in services (connectivity) since after Vodacom installed a new tower about 500 yards away from my house.</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Oct 2016, 07:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Oct 2016, 07:10

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Bad Helpdesk Support

About

Community

Businesses

Follow Us