BR
Bontle R

1 reviews | Active since Apr 2019

08 Jul 2019, 11:25

BAD FRODULENT SALES FROM VODACOM

I am very upset and disappointed with the service I am getting after taking a cellphone contract with home mark and Vodacom I took a cellphone I was told about the montly fee was supposed to be 374 which more money is being deducted from my account ,they told me I was going to get more gigs on the router but now everything is a lie I keep getting different consultants calling me about this phone and giving me a different story ,calling Vodacom is useless and they keep giving me the home mark number which isn't going through, please assist me am really not happy with this service and I cant keep reversing money from my account as this will affect my score .

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2019, 12:49
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team