Bad follow up service on call logged

Item: Vodacom
Rating: 2
Author: Tanya K

Very disappointed no signal for 4 days on vodacom usually someone contacts you if you log a call no one has contacted me do not know whats going on

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Apr 2025, 08:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Apr 2025, 08:08

Official