1 reviews | Active since Mar 2013
Bad Fibre service
Not happy. My fibre line is down. Contacted Vodacom and created SR number. Technician arranged to cone to my house at 11h00. Only pitched after 12h00 after I had to call a lot of people. Call center not very helpfull. Fibre got spliced. My interbet is not up yet. Phoned vodacom again. Teied to rectify my problem remotely. No luck, connection gets made but only lasts a few seconds before disconnecting again. Another SR loaded, technician to come out to my house again. Phoned vodacom support again, consukted assured me my connection will be up and running. Nothing. She also assured me she will phone me back at 19h00. Nothing, its now 20h26...
This is exactly the service I have come to expect from Vodacom on the last couple of years, and why I cannot wait to move all my business away... Very poor service
