1 reviews | Active since Nov 2016

19 Feb 2018, 09:19

BAD FEEDBACK AND RESPONSE

I PREMATURELY CLOSED TWO CONTRACTS LINES WITH VODACOM LAST YEAR AUGUST, 6 MONTHS LATER, I AM STILL BILLED . LOCKED THE ISSUE 3 TIMES NO FEEDBACK, OR ACTIONS DONE YET.

0
Replies (2)
Vodacom
Vodacom's reply19 Feb 2018, 09:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Feb 2018, 14:05
Official

Dear Ivon

Please be advised we have responded to you with feedback via email.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team

Best regards,