Bad Expirience and customer service ever

<p>I had a contract with vodacom for as long as I cant even remember and in June my contract was expiring under normal circumstances Vodacom used to call me and discuss the new deals i can join or whatsovever but instead i started getting incredibley high bills and that i was now on arreas and i called them paid that amount off an asked them to terminate my service and change my no to prepaid. My contract with them was only a top up and the next month boom they putted airtime on my phone i called them and asked them to take that airtime back cos end of November i dont wanna pay them and i want to port my number to the network of my choive they never did that instead they send me a message that my querry was resolves. when i check the airtime was there i called them again and they did the same thing now i simply dont understand why all this cos under no circumstances am i prepared to pay them as i have asked them numerous times to take their airtime back as i have asked them well in advance to cancell my services with them and secondly why are they forcing me to keep on being with them cos i no longer need anything to do with them instead they keep on calling me about better offers now nd i explained to one of the guys that this is the issue i have with them but no one is even bothering to contact me and tell me whats happening cos even getting through to them is so hard. can someone here assist me here. i even have numerous ref no my no is ********** 072</p>