EK
ESTELLE K

1 reviews | Active since Jan 2016

13 Dec 2016, 12:56

Bad experiences with Vodacom

<p>I have requested for an upgrade to be reversed. Instead Vodacom reversed 2 x different contracts which are on my name. This is incorrect.</p> <p> </p> <p>Frustrated, because Vodacom does NOT follow clear instructions.</p> <p> </p> <p>Please have my account sorted out URGENTLY</p> <p> </p> <p>Thanks</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 14:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team