EK
ESTELLE K

1 reviews | Active since Jan 2016

19 Dec 2016, 08:48

Bad experiences with Vodacom

<p>I have reported my case with Vodacom on 13.12.2016 and have also reported it via HELLOPETER.COM.</p> <p>Vodacom has messed up my account. It was not sorted out as on 19 Dec 2016.</p> <p>No reaction from Vodacom. This is BAD service.</p> <p>Please attend to my account urgently.</p> <p> </p> <p>Thanks</p>

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 09:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team