BK
Boitumelo K

1 reviews | Active since Jun 2018

04 Aug 2020, 05:21

Bad experience with vodacom

It seems like I'm going to regret why I took contract phone with vodacom firstly they busy playing in my bank account trying to debit on the day we didn't not agree and the amount we did not talk about and its busy bouncing and is charging I'm so disappointed in the way Vodacom does things no one told me about the R175 that I'm suppose to pay after getting the phone now there's an extra R100 that I don't understand about I'm suppose to pay R350 every month but now it says R624 for what I don't understand

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2020, 07:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team