bM
bonakele M

1 reviews | Active since Apr 2017

01 Aug 2017, 15:23

BAD EXPERIENCE WITH VODACOM

<p>on the 30 july I went to vodacom shop at Rivonia village just to check if I qualify for the wi fi router then the consultant promised to call me I waited the whole weekend and yesterday. I went back yesterday and I was told their system was off line but they promised to call me back and they never did. I am so annoyed with this bad service. sadly I like the network but their service stinks</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Aug 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Aug 2017, 10:14
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

Best regards,