Bad experience Vodacom home internet

Item: Vodacom
Rating: 1
Author: Lizaan A

Bad experience with Vodacom home internet, I have a new internet contract with Vodacom, I called in with no assistance, internet is down and I am working from home, no one came back to me, they said early this morning they will esculate the matter, it's been more than 8 hours since the internet is down

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Replies (1)

Vodacom's replyOfficial

15 Oct 2024, 12:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Oct 2024, 12:00

Official