RM
Royda M
1 reviews | Active since Feb 2021
23 Feb 2021, 10:11
Bad experience /poor service
What a bad experience, I have been with vodacom for two years and I've decided to discontinue my contract with them. I have been debited R364 instead of R260 and no one seems to understand why. my tracker debit order did not go off because of this and I was charged unpaid debit order of R110. When I called this morning they told me about investigations that will take 7-14 days before they can help me. I will never recommend anyone to vodacom due to this. Bad experience ever.
Helpful (0)
Replies (3)0
Replies (3)RM
Royda M's updateReviewer Update
23 Feb 2021, 16:05Vodacom is pathetic, Still haven't received any feedback regarding my complain.
When I call the contract department, they let me explain my story and disconnect the line.
I can't believe such a big company is unable to resolve their own customers complains.
I took two contract with them, I have been their loyal client for years and this is how they thank me.
When I call the contract department, they let me explain my story and disconnect the line.
I can't believe such a big company is unable to resolve their own customers complains.
I took two contract with them, I have been their loyal client for years and this is how they thank me.
RM
Royda M's update23 Feb 2021, 16:05
Reviewer Update
Vodacom is pathetic, Still haven't received any feedback regarding my complain.
When I call the contract department, they let me explain my story and disconnect the line.
I can't believe such a big company is unable to resolve their own customers complains.
I took two contract with them, I have been their loyal client for years and this is how they thank me.
When I call the contract department, they let me explain my story and disconnect the line.
I can't believe such a big company is unable to resolve their own customers complains.
I took two contract with them, I have been their loyal client for years and this is how they thank me.
RM
Royda M's updateReviewer Update
23 Feb 2021, 16:06No one seem to understand what they doing.
RM
Royda M's update23 Feb 2021, 16:06
Reviewer Update
No one seem to understand what they doing.
RM
Royda M's updateReviewer Update
24 Feb 2021, 10:04Still waiting for Vodacom to get back to me.
RM
Royda M's update24 Feb 2021, 10:04
Reviewer Update
Still waiting for Vodacom to get back to me.