Bad experience i got, we have relocated to another house and ask vodacom to help us with activation since last week friday its a story after another

Item: Vodacom
Rating: 1
Author: Patience M

Bad experience i got, we have relocated to another house and ask vodacom to help us with activation since last week friday its a story after another. Always saying they have escalated and when talking to them they hang up the phones in the middle of conversation. We are suffering as we use it for work daily. Please assist us 🙏

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Replies (1)

Vodacom's replyOfficial

06 Oct 2022, 08:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Oct 2022, 08:26

Official