XM
Xoliswa M
1 reviews | Active since Jul 2014
03 Feb 2022, 11:31
Bad experience from telephonic upgrades with vodacom
I did an upgrade with Vodacom on 10 November 2021 and they messed my account up and I am still struggling to get them to sort it out until now and hope they will eventually sort it out. They don't have a 1-stop service, have to call all across vodacom & still not get your query resolved.
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Vodacom's replyOfficial
03 Feb 2022, 14:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2022, 14:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team