Bad experience every time

After my account was paid on 21 July 2019 And now up to date, they still my account status as Judgment on experian report, it shows my account has been handed over to some Attorneys I called Vodacom on the 12 August 2019 spoke to Tumi, she said she has logged a request with back office, they will call me in 48 hours, I have not received any call since then Furthermore I sent an email to customer care, clearly no one bothered to read it

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