Bad experience
Its now week 6 Im still waiting for feedback from your online/after sale/call centre and upgrade departments regarding my issue,instead I get a notification letter saying I need to make payment within 3 days...Your customer service suck ..team leaders included .Please fix my issue as my account is up to date
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Vodacom's replyOfficial
10 Mar 2023, 12:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2023, 12:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team