1 reviews | Active since Sept 2012
Bad Experience at Vodashop 49 Waterfall Mall RSTBG
I write this in hope that someone would hear my voice and assist me with the following:<br> <br> Vodacom shop 49 at the Waterfall Mall in Rustenburg has been sending me from pillar to post and they don't want to own the problem.<br> I bought 2G of Data prepaid on the 06 July 2015 and to date I don't have either my money or the data. I have lost count on how many times I've been to the shop and even the manager is not helping.<br> <br> They said they sent an email to IT about this problem and didn't even give me any reference number, just the copy of an email. When I called Vodacom directly on 111, I found out that there is no such log on their side. Even the data I purchased later for the same 3G modem I bought from their shop I was not able to use as the modem keeps telling me that there is no data.<br> <br> Someone please help...I have been with Vodacom for years and these guys are making Vodacom to look bad. This is about principle.<br> I went to that shop to buy Data, if they can't give me data then they must pay me my money.<br> <br> Regards<br> <br> Disgruntled Vodacom Customer.<br> Mr JN Maseko<br> 3G number: ***
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
