AS
Andre S
1 reviews | Active since Jan 2017
10 Apr 2018, 09:55
Bad experience
2 years ago I cancelled my vodacom contract. I went to buy a new car and found out according to Vodacom I owe them money from the bank when they did my application for the car. I went to the strore to rectify this problem, as vodacom never sent me any invoices for payment. They could not help me, how can anyone just say you are not paying a bill when you cancelled the contract and they never sent you any bills. This is a really annoying situation!
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Vodacom's replyOfficial
10 Apr 2018, 10:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Apr 2018, 10:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,