DS
Dalene S
1 reviews | Active since Nov 2016
04 Apr 2024, 08:26
BAD EXPERIENCE
My son app**** for a wifi deal online and has been approved. He took his documents to the branch and they told him to submit them online. The approval was online. After submitting his documents they send him the next e-mail: " Please note that your application is approved with conditions under this referral no......... Unfortunately, you do not qualify for the deal you selected....... REALLY !!!!!!!! NOTE: - He has no debt at all, no accounts, no nothing. Earning a decent salary to afford the deal he requested. ( We would share the costs in any case) WHY DO THEY APPROVE IT THEN ONLINE AND ALL OF A SUDDEN THERE ARE CONDITIONS?? That's why more and more people recommended MTN
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Apr 2024, 10:10 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Apr 2024, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
