BAD EXPERIENCE

<p>Last month I was charged R350 for promotional my Gig 5 on my ********** ,I was told this was free.I contacted Vodacom to reverse this error but it was never fixed till today no one have ever contacted me when I made it clear to them that this amount must not be deducted in my bank account. Vodacom has not refunded me or contacted me with regards to this matter I'm disapoointed with their treatement.</p> <p> </p> <p>Its not a first though because Vodacom Tygervalley is still keeping my S4 mini that I paid finished as contract even thought the phoned was kept at the shop when it went there for repairs.I asked Vodacom not to fix the phone and I went to fetch it and I was told it was in Durbanville.I then send someone to pick it up the phone was not there as they advised me that I had to R57.00 for storage.I then went to Tygervalley again after I asked the manager that was there at the time I was told my phone is still at the storage.I ended up giving -up on the phone as the amount of petrol was above the amount that I was going to pay to take my phone at the shop.You know I have a customer of vodacom ever since I started working and I have 4 contract with them.Not a single day they did not get their payment.I was told that my 5gig is free </p> <p> </p> <p>I hate writing complaints at Hello peter for Vodacom to treat me with dignity.I think I deserve to be treated with care considering the service we have together.</p>