1 reviews | Active since Mar 2009
Bad even service
<p>Dear Sir/ Mdam,</p> <p>I took an upgrade Samsung J7 at R299 per month in May 2017 but now the invoice for June is sitting at R2342.12.</p> <p> I give up! I have been torsed from call centre to vodashop with no one who can rectify the mistake. Worse in Feb 2017 someone *****elently upgraded my account without my concern. I now regret my decision to continue with Vodacom after the ***** now the R2342.12. invoice.</p> <p>Please! Please!please assist with the invoice of issue, its incorrect & should be R299</p> <p>Regards,</p> <p> ********** 525</p> <p> </p> <p> </p> <p>I give up! At the vodashop they still refer to Samsung J5 which should have been removed from my profile.</p> <p> </p> <p>Please! Please! Itumeleng, please assisting with the invoice of R2342.12. its incorrect & should be R299</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
