KK
Khomotso K

1 reviews | Active since Feb 2014

02 Apr 2017, 09:38

bad erie .. missing data

<p>I’m very disappointed in the level of service I received from Vodacom yesterday,</p> <p>I purchase 500mb data on the Vodacom app in the hopes of receiving another 500mb as they advertised</p> <p>I don’t received it up to now I phone customer department they put me to some department were they said they will log service request for me and SMS me a reference number up to today I haven’t received my data nor the reference number</p> <p>cell ********** 420</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2017, 10:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team