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sonya G
1 reviews | Active since Aug 2018
04 May 2021, 13:42
Bad dissapointing service
Ordered a laptop from vodacom. It didnt say anything about out of stock. Cant tell me how long it will take. Its a birthday present and now it wont be here on time? Ordered 4days ago and only now they tell me out of stock. . Just another lesson not to make use of them again in future
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Replies (3)
Vodacom's replyOfficial
04 May 2021, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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sonya G's updateReviewer Update
05 May 2021, 12:41Still no phone call received!!
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sonya G's update05 May 2021, 12:41
Reviewer Update
Still no phone call received!!
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sonya G's updateReviewer Update
06 May 2021, 19:25What do you mean no ETA? how long does new stock take to arrive? Do you have any other laptops you can offer me instead? I received no phone call what so ever. Please can you mail me other offers that are in stock for the same amount please!
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sonya G's update06 May 2021, 19:25
Reviewer Update
What do you mean no ETA? how long does new stock take to arrive? Do you have any other laptops you can offer me instead? I received no phone call what so ever. Please can you mail me other offers that are in stock for the same amount please!