1 reviews | Active since Dec 2016
Bad & Dishonest customer service from Vodacom Powerflex
Trying to renew my Powerflex on Vodapay. called in to customer services on 135 and got various nonsensical answers and lies! The payment proces simply does not work. I have tried 8 times. One customer services person says they cannot deal with it, another transfers me to an irrelevant department, another just has a bad attitude.... and on and on it goes. Then I get two calls from Vodacom, but they cut the calls as soon as I answer --- a typical ruse to perhaps show Vodacom that they tried calling, but instead they have cut the calls when I answer. This is downright pathetic!!!!! I have also aother contrcat and I am serously condosering moving to MTN or some other network. Vodacom service is atrocious to say the least!!!!
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
