Bad data reception

I live in a small suburb outside of Kuilsriver. Our Vodacom data reception is very bad - this has been confirmed by more than 20 residents that are also Vodacom customers. March of this year, I contacted Vodacom via their FB profile, and was quite pleased by the assistanct I got there. But promises were made that the manager would contact me, and this never happened. Further to this a call that was logged on my behalf was also just closed, without there being any resolution of my problem. I was then advised to give Vodacom a call, and log a call directly. On the 22'nd of March 2016 I phoned and spoke to a consultant, I was then told that it would carry more "weight" should I have numbers of 5 resident's that have Vodacom numbers, that experience similar problems. I then got more than 20 numbers. When I phoned again on the 23'rd I was told that the system was done. Phone again on the 24'th and logged a call - could however only post 3 numbers (although I had to collect 5??). Subsequent to this, I was told that a technician would contact me, but this could take about 20 days. On the 19'th of April 2016 I phoned again. No progress - someone will be in contact. On the 6'th of May 2016 I phoned again - same story, no progress. Today is the 15'th of May 2016 and no-one from Vodacom has been in contact with me regarding this call. In the meantime, however Vodacom is quite happy to keep me on as a client and to accept contracts for data, but what use is it to me when I have such bad data reception at my place of residence? Vodacom sent my husband a ****le, this cannot even connect to the Vodacom network from his computer.