Bad data rates and bad service!!!

<p>About 5 weeks ago I called the 082 111 call centre and requested that my wifi data contract be upgraded from 5GB to 10GB, I spent about 30minutes on the phone trying to get through to the right department, but eventually I got through and I was told it would be activated by 1 October. Around mid October I ran out of data and found out that it was not activated. So once again I had to top up by buying 1GB for R150 on a few occasions from PnP, which is a ridiculous price. I had to then once again call the Vodacom 082 111 call centre, be transferred from depart to department and spending almost an hour on the phone to try and get confirmation about my contract migration, but at this point I was so annoyed I got one of the managers e-mail addresses and decided to e-mail her. To date I have had no response from this so called manager and I found out their the Vodacom call centre is not even Vodacom lol...it is actually an outsourced call centre. I have tried to call this manager as I have her name, but no one knows what department she is in lol! What makes all of this even more annoying is that Vodacom's contracts are ridiculously expensive, I mean and R499 per month for 10GB is crazy compared to the other great contracts I hear of from i.e. Telkom. Vodacom data contracts suc**** If I was the Vodacom CEO I would be worried, as I am sure there are many more customers like me!!!</p>