Bad customers services

Item: Vodacom
Rating: 3
Author: Lee -Ann Samuels

I toke out a new contract with them received a ref no to advice its been approve but had to call the online sale department to activate the service. All agents that pick up the phone keep dropping the call without assist me all I need is for them to call me I've been trying to get hold of them mire then 3 hours and still nothing

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Dec 2024, 14:25

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply03 Dec 2024, 14:25

Official