1 reviews | Active since Feb 2014
Bad Customer SupportWorst Service
Hi Vodacom,<br> <br> This is the worst service I ever received from you.<br> <br> I did a porting from Cell C to Vodacom on 6 April 2016 system was down to do the porting successful and contract activation and allocation was done on 7 April 2016 I've been waiting ever since for Vodacom to allocate my minutesdatasms.<br> <br> Phone 111 and they did log a service request on Sunday and I told the guy on the phone that I want it sorted he told me that they will phone me later still waiting for that phone call. Then I was inform the service request will be looked at in 2 working days unacceptable because I've been waiting for 5 days already.<br> <br> Every day I phone 111 they inform me that I need to wait 24 hours, then I wait and still nothing is happening. <br> <br> This is just unacceptable to wait 5 days and counting to allocate minutesdatasms.<br> <br> I want this sorted today.<br> <br>
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
