Bad Customer Srvice after being a CUSTOMER FOR 20 YEARS

<p>I went to the UK in December 2016 for 2 weeks only to find that I was still being charged by Vodafone for UK Charges, SMS etc. in January 2017, February 2017 and March 2017.</p> <p>I wasnt even in the UK during that time and the Statement was for these periods only. I disputed the Bill on several occassions, visited their branch and made several calls to get this sorted out. No one was able to assist and to provide me with a reason why I was being charged these costs. Instead of trying to resolve the situation, Vodacoms solution was to suspend my account after 20 years of being a loyal subscription customer. This is by far the worst service I have ever received.</p> <p>The standards have certainly dropped and there is no customer service from this organisation.</p>