BB
Bongani B
1 reviews | Active since Dec 2022
12 Dec 2022, 15:32
Bad customer services
I closed my vodacom contract account in January, with no fees outstanding and my account was placed under prelegal. Only found out recently that my account is under prelegal and I followed up why it's been classified as such, with no answers to date. It's been 3 weeks of calling vodacom and doing walkins at their shops but still no answers why my account is in prelegal.
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Vodacom's replyOfficial
12 Dec 2022, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team