LI
Lee-Anne Isaacs

1 reviews | Active since Apr 2018

18 Nov 2020, 08:58

Bad customer services.

I called Vodacom 10 times to try and talk to an actual person to no avail. You go thru ten different voice promps but you cannot get to talk to someone. It's so frustrating and time consuming.

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2020, 11:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team