dK
derek K
1 reviews | Active since Dec 2012
28 Feb 2022, 14:01
BAD CUSTOMER SERVICE VODACOM!
I have tried numerous times to contact vodacom customer care, but it is a terrible 'customer UNFRIENDLY ' experience!!!
Please contact me urgently about my account.
It seems I have been overcharged as my bill is way too high! A previous consultant promised to get back to me 3 weeks ago, and i am STILL waiting!
I have realised that Vodacom's customer care service is not good at all!
Please call me ASAP to explain my high bill.
Derek Krummeck ID *** Cell number *** Address 17 Hawaan view, 86 Lagoon, Umhlanga
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Vodacom's replyOfficial
28 Feb 2022, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team