SL
Sinazo L

1 reviews | Active since May 2020

29 Oct 2020, 10:03

Bad customer service Vodacom

I’ve been trying to call Vodacom customer service on 083 135 for this past month and I always hear we experiencing high call volume even at 2am the should just be honest and say we don’t care about our customers

0
Replies (1)
Vodacom
Vodacom's reply29 Oct 2020, 11:04
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team