BAD CUSTOMER SERVICE VODACOM

<p>My cellphone was booked in at Vodacom Repair Centre Century City on the 28 March 2017 to check out what the problem could be with it. I received a job number ********** 7and they was going to check it out for my husband. On the 28 March 2017 @ 16:55 I received a message saying that the repair was send to a Advanced Repair Centre. On the 04 April 2017 @08:25 I received another message saying that job number ********** 7 has been received at the Advance Repair Centre and will take approx 5-7 days.</p> <p> </p> <p>From the 29 April 2017 it is already 6 days so now i need to wait another 7 days without a phone. They didnt even have a curtosy phone to give me and all my information work related comes via the phone. I tried to phone Century City Repair Centre and no answer, I then phoned 082111 and spoke to Pulani at the call centre and she also tried to phone the store and no aswer. I want to know why my phone was only received on the 06 April 2017 after 6 days.</p> <p>Mrs Nerene Jacobs</p>