Bad Customer Service Sucks!
Went into Vodacom, Fish Hoek. All consultants were busy with clients which I understand.. One of the consultants were also busy in the back room & came out, looked at me but never greeted or acknowledged that I was there. Stood there for about 5 minutes & no one came to me to say that they are busy & that someone will be with me shortly. The 4th consultant returned from lunch & went into the back room & the door was closed. I then left & went to another shop & returned to find the 4th consultant busy assisting another client. It is not the 1st time I receive bad customer service from this branch. I let it slide the 1st & 2nd time but I refuse to be treated in this manner. It would have cost them nothing to get up from their seats!
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Replies (1)Vodacom's replyOfficial
12 Apr 2016, 15:34Hello FavouredOne,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply12 Apr 2016, 15:34
Official
Hello FavouredOne,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
