NM
Nondumiso M
1 reviews | Active since Dec 2018
30 Sept 2024, 15:34
Bad customer service - Snenhlanhla Mbokazi - Attitude!!!!!!!!
Bad service -
My name is Nontokozo Cele, i called vodacom this morning to cancel my contract and the service i received was very bad, the agent who was assisting me, could not even be bothered, if this is the level of customer service Vodacom gives their customers i am happy that i am cancelling... the agent that assisted me is Snenhlanhla Mbokazi.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Oct 2024, 08:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2024, 08:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
