NM
Nondumiso M

1 reviews | Active since Dec 2018

30 Sept 2024, 15:34

Bad customer service - Snenhlanhla Mbokazi - Attitude!!!!!!!!

Bad service -

My name is Nontokozo Cele, i called vodacom this morning to cancel my contract and the service i received was very bad, the agent who was assisting me, could not even be bothered, if this is the level of customer service Vodacom gives their customers i am happy that i am cancelling... the agent that assisted me is Snenhlanhla Mbokazi.

0
Replies (1)
Vodacom
Vodacom's reply01 Oct 2024, 08:21
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team