BAD CUSTOMER SERVICE RE ROAMING DATA

Please can I suggest that the customer care manager(s) at Vodacom, take some time to train the customer care staff I am travelling in Namibia and I have had problems with my data Every single person has given me different information First Mohammed Masood Janjirker on the 21st of Aug Then Sandisiwe Gatyeni on the 22nd of Aug (this option actually worked) Then Phendula Ncaphayi on the 29th And now Zodwa today I finally managed to load a 300mb data bundle after chatting to Sandisiwe on the 21st , which is now on 6MB and I am trying to reload I have been trying since Sunday to buy another one, but it is not allowing me My message on my last email was: I buy on the app and it says - You purchased 300 mb you will be notified via SMS when your bundles are active and ready for use Then a few seconds later, I get an SMS that says - your Modify Order Online has been cancelled Every person I dealt with, gave me a different option to reload but it seems like no one actually knows anything about this I strongly suggest that your customer care staff is giving training on the USDD screen menu's etc During my latest call with Zodwa (?) this morning, she firstly told me that I am on a top of package - which has nothing to do with this roaming bundle and then she told me that as my bundle is a recurring bundle, I can only reload on the 1st - HOWEVER my bundle clearing states that this is a 7 day bundle, which means I should be able to reload it at any stage

Unbelievable how bad the service is, that I received from Vodacom