1 reviews | Active since Dec 2016
Bad customer service query was not resolved
<p>Vodacom customer service is full of ****. Agent are very rude, call was cut twice while i was still speaking and asking queastion about my query.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Please note that I will ensure that this matter gets escalated to our Quality Escalations department so that the necessary corrective action can be taken.
Thank you for bringing this incident to our attention.
Please enjoy your day further.
Regards
Dominic
Dear Customer
Please note that I will ensure that this matter gets escalated to our Quality Escalations department so that the necessary corrective action can be taken.
Thank you for bringing this incident to our attention.
Please enjoy your day further.
Regards
Dominic