Bad customer service on my upgrade @ Vodacom

<p>Hi, </p> <p>I have recently just did an upgrade at Vodacom and received the worst service ever. The consultant added data bundles that i did not reguest. I got the data bundles for free on my previous contract and now they added those but charged me for them. I have been back at the shop three times and she claims she cannot cancel the bundles or her system is slow or hanging. I asked to speak to the manager but she didnt even bother to speak to the consultant to understand whats wrong or even go to her pc to check the problem. Instead she refered me back to the same consultant who juat wasted my time. I paid R150 admin for the service im not satisfied with. I have been using Voda for over 4 years now but after this, i dont think i will continue with them. Im considering cancelling my contract and paying them cash for his fone. I am very disappointed in their service. The dont have respect for their customers or their money. I have also called the customer services but that was another dead end.</p> <p> </p> <p>Please assist an angry customer.</p> <p>Thanks.</p>