1 reviews | Active since Jun 2016
BAD CUSTOMER SERVICE!! NOT BEING FAIR TO CLIENTS!! NOT DISCLOSING INFORMATION!!!
<p>i had a cellphone contact with them , and upgraded in April 2016. When i did the upgrade i wasnt advised that different amounts was going to be debitedfrom my account. I phoned them asking for some answers but i couldnt get clearity regarding this. I am not happy with this and want nothing to do with them, they not disclosing important information to clients. I WANT TO BE REIMBURST AND CANCEL MY CONTRACT WITH IMMEDIATE AFFECT!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
still waiting for response
still waiting for response