lT
lebo T

1 reviews | Active since Nov 2013

23 Nov 2022, 13:45

BAD CUSTOMER SERVICE, NO MESSAGE, NO PHONE, PHONE FULLY PAID CASH

VODACOM IS BAD, U STAY ON THE PHONE FOREVER WAITING TO BE HELP, THEN YOUR CONSULTANT ANSWER THE PHONE(CINDY MAKADLA) SHE SAID SHE WILL CALL ME BACK I'M STILL WAITING, I TRIED TO EXPLAIN TO HER MY STORY SHE SAID PLEASE GIVE ME YOUR PHONE NUMBER WILL CALL YOU BACK, I'M STILL WAITING, MY PHONE IS FULLY PAID AND NO SMS, CALL RECEIVED FORM VODACOM, VERY BAD CUSTOMER SERVICE, CAN I HAVE MY PHONE LATEST TOMORROW IS FULLY PAID ORDER NO.E***

0
Replies (2)
Vodacom
Vodacom's reply23 Nov 2022, 13:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
lT
lebo T's update23 Nov 2022, 14:07
Reviewer Update
I NEED MY PHONE THATSALL , YOUR WHATZAP TEAM ARE USELESS , SEND ME YOUR NUMBER WILL FORWARD ALL CONVERSATION U WILL BE SHOCKED (PLEASE TRAIN YOUR PEOPLE)