AP
Analisa P
1 reviews | Active since Mar 2009
04 Sept 2020, 17:11
Bad customer service from Vodacom broadband
I logged a call on the 28 July to have my internet connection moved to a new location, filled in all the forms and follow up every 2 days and they assure me they will come and nothing has happened. Terrible customer service and responsiveness. I have been paying for a whole month and have not had service! I
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Vodacom's replyOfficial
05 Sept 2020, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Sept 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team