BAD CUSTOMER SERVICE FROM VODACOM AND RAM COURIERS

I am so disgusted with the service you receive. I have been with them +/_ 20 years and the first time that I do a upgrade over the phone due to Covid-19, they have the address wrong, AFTER I DID CONFIRM THE CORRECT ADDRESS WITH THEM WHEN DOING THE UPGRADE.

Then the courier company RAM refuse to accept the correct address from me they will only accept the address from VODACOM, which will not confirm with RAM, so WHAT NOW,

I must just accept this type of service.

My advise to anyone do not deal with VODACOM OR RAM both companies do not have CUSTOMER SERVICE.

This has been the most disgusting experience ever.

So who knows if I will ever get the parcel now.

When I speak to Vodacom they put me on hold for such a long time and then eventually the call just ends so nothing was resolved.