Bad customer service from VODACOM

Item: Vodacom
Rating: 1
Author: Alfred M

My number has been suspended by vodacom for more than 2 months nou. I've been trying to get them to unlock it I sent an email to the ***** dispute and still not getting any assistance. When I call they tell me that my number is under "admin lock" and I should get a new number.

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Replies (1)

Vodacom's replyOfficial

19 Oct 2021, 14:33

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Oct 2021, 14:33

Official