AM
Asanda M
1 reviews | Active since Oct 2021
16 Nov 2022, 13:41
Bad customer service from vodacom
I settled my cellphone contract with vodacom on the 12th of September 2022 and then on the 15th of October they deducted a sum of R545.00 again saying that they had not included September's invoice in the settlement quotation,again this month they debited a sum of R170.00 I do not know what is it for my account was settled in September.
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Vodacom's replyOfficial
16 Nov 2022, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team