Bad Customer service from Vodacom

Good Day<br> <br> I have a problem with the overall service of Vodacom and It's employees. I app**** for a new contract two weeks ago and had it delivered last week Tuesday. I also asked for my number to be ported over to Vodacom as I felt that I have had enough of MTN as my service provider. My Phone was only activated yesterday and the porting of my MTN number was never done.<br> <br> I spoke to Dorah who is a supervisor at the call center on Thursday last week for the first time and she promised to send me another sim card so that my number could be ported over but it's Wednesday today and I still have a phone that is not working with my number, even after speaking to Dorah yesterday morning and she promised to call me back for the feedback on the whereabouts of my new sim card, I find myself still waiting for in vain.