Bad customer service

Item: Vodacom
Rating: 1
Author: Confidance M

Worse service ever. My network has been down since 5am , been calling and reaching out on social media, no one is telling me what might be an issue besides telling me that their team will reach out, i requested for debit order to be taken before My debit order date, still no communication.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

23 Dec 2024, 08:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Dec 2024, 08:05

Official